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Some general safety rules that will greatly help you increase the your PC protection

There are safety rules that if followed will provide extended protection to your PC with minimum efforts.  They are not all the security measures that you can apply; however, represent an excellent start.  By following them, you protect your personal information when you access not only our banking services but in general, while navigating the Internet.

 Región de Tabs

Updates and Patches

Antivirus Software Installation

Use of Personal Firewall

Proper use of Passwords and Keys

Use of Anti-Spyware Programs

Updates and Patches

Vulnerabilities are constantly discovered in computer systems. In the same way, updates are made to correct them. These weaknesses are regularly exploited by hackers to try to access other computer systems.

Software vendors offer corrections to such vulnerabilities under the name of patches and/or updates.  They are usually available on their websites and can be automatically downloaded.

One example is Microsoft, which on page http://windowsupdate.microsoft.com automatically validates equipment patch level and provides download service.

Antivirus Software Installation

A computer virus is defined as a malicious program that can damage software and/or hardware of your PC. Perhaps your computer has Antivirus software installed; however, to be effective, it must be constantly updated. If you have questions regarding software management and updating, please read the Help function included.

There are several Antivirus products from which you can choose, as McAfee, Symantec (Norton) and Sophos, etc.

You can also get a free version of Antivirus software. You can use the criterion of “free anti-virus” from the Google website for a list of the available ones and choose one of them.

Use of Personal Firewall  

Personal Firewall is a program that helps protect your computer and its contents against unauthorized access by outsiders in Internet.

When properly configured, it stops all unauthorized traffic to and from your PC.

There are several options of personal Firewall to use. Commercial ones are:

  • Zone Labs: www.zonelabs.com
  • Symantec: www.symantec.com
  • McAfee: www.mcafee.com

Proper use of passwords and keys

Passwords are the key to your online accounts information, online shopping accounts and many other online activities. Your BCR Internet password and your Dynamic Key card allow you to access your banking accounts and make transfers.  For this reason, your password should be unique and well protected.

  • Keep your passwords secret, never tell anyone or write them down in visible or easily access places, such as screens or keyboards, do not generate any documents with names as banking keys, passwords, etc.
  • Do not record or store your password, memorize it. If you really need to write your passwords, use a coding system and invert some of the letters.
  • Do not use passwords that are easily guessed such as your name, date of birth, phone numbers, names of pets and similar ones.
  • Periodically change your password.

Use of Anti-Spyware Programs

Spyware is a term used for programs that can stay on your PC to monitor and record the activities you while navigating the Internet. The result of this monitoring can be used for commercial or malicious purposes, for example to extract personal information you have entered: such as passwords, telephone numbers, credit card numbers and bank accounts keys.

Spyware is often loaded on computers without user consent and can form part of a free download of another service, for example, a service which claims to improve your PC performance.

To remove the Spyware software that might be installed in your computer, we recommend you install Anti-Spyware software.

The anti-spyware security programs that are currently available include McAfee, Spybot Search and Destroy, AdAware, Spyware Eliminator, Spyware Doctor and Microsoft Windows Defender. Our recommendation is to install and use an Anti-Spyware product with a good reputation.


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